Barbara48....
Barbara....If the paper is jamming there (just going into the fuser), then you need to adjust the gear on what they call
the Pendulum assembly..
That is the gear that hangs down & meshes with the fuser gears...and is used to Re-feed paper on Duplex version printers.
As you look at it from the rear, take a screwdriver & on the left side of it...bend it to the right just slightly..You should see it lined up centered on the other gears then...move it front to rear and you'll see what I mean.
Tweak it to the right.......It will fix that feed problem...