Hi guys, i have a big problem.
I have a Laserjet cm1312, today i was changing emplty toner. All done correctly, but when i put in the toner, and the printer was inizializing, i heard a strange sound: "click" "click".... repetitively. When the printer finish the inizializing process, i had print a test page (chromatic scale) but there are some magenta smears.
I try to pull out the toner cage, but without results.
I hope someone help me!