Hi,
I saw a response stating that the Exception Codes with many zeros indicate a problem with an additional memory card.
Actually, in this case, there is No additional memory card and the issue is resulting as an error when attempting to utilize an HP Officejet Pro 8500 A909a. Unfortunately I can't load drivers for this version becasue the disk is for a 32bit OS and not a 64bit OS. So I loaded the drivers from HP's online download tool and it defaulted to a A909n. The printer is being used wirelessly right now and will print from the online interface, (i.e. test pages and diagnostic) but not from the machine itself, which Is set up for wireless transmission.
Any assistance is appreciated. I've uninstalled and reinstalled the printer, and seem to have another device available, however it doesn't show up in the print options from an application. (Example - Word Doc, hit print, the dialog box of options pops up and the WSD Print Device does not show up in the options panel).
Help?
Thanks.
Sherry