The first thing you want to do is disconnect the network cable and power on the printer. It should come to ready. Now here is where it gets tricky. On this printer there is a x button used to cancel a job. What you need to do is connect the ethernet cable and just keep pressing the x until you get a cancel job message on the display and quickly go to yes or whatever in attempt to cancel the job. If that does not work, then you need to check every computer on the network that is attached to this printer and find out which one has a job in the printq and delete.
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