The settings for size and type are not matching from the document to the printer. Try settings tray 2 to any size and any type and see if that helps. It may just accept letter if that is your standard for the size but be sure to set the type to any. If still an issue, what happens if you press the ok button. It will usually say use letter, any instead of " ". It is what in the quotes is what the printer is getting for the size or type of the paper.
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