Hi !
I've seen similar posts to this for other models. This is on a new unit we have and it looks like we are going to have
to send it back if possible.
The stray magenta line (I'm curious as to why it "gaps" and is sometimes only on one side of the page) appears on every
page of output.
As you can see, I disabled cartridge check and swapped with cyan - the problem appears to stay in the same toner slot.
I checked the toner contact points for tape, packing material, etc. We've ordered another magenta cartridge but I think
I'm dealing with an electronics issue.
Any thoughts ?
~Mac