Re: CP5525 - Error 99.05.56

Hi,

Following are the steps for resolving this error:

• Perform a clean disk from the preboot menu.

• 1. Turn the product on.

  2. When the Ready, Data, and Attention LEDs are illuminated solid, press the Stop button.

  3. Press the Down arrow button  to highlight Administration , and then press the OK button.

  4. Press the Down arrow button  to highlight Clean Disk , and then press the OK button.

  5. Press the OK button again.

• Reload latest version of firmware via USB Thumbdrive.
• If the issue persists, replace the formatter assembly.

Thanks

 Neha Sinha