Hi
I would suggest you to properly keep the papers in tray 2. If that does not resolves the issue, fan the papers properly and then keep them in the tray.
Please try to clean the rollers also which are present in the paper path of tray 2. If then also, you are getting the same problem, it is possible that rollers in the paper path of tray 2 have gone faulty and service technician needs to have a check at it.
Abhishek Kumar
I work for HP
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