I've had a Q2613X sitting in the box for a while (got a good deal from a business that was getting rid of excess cartridges). It was still sealed in the black plastic bag. Recently my in-use Q2613A ran out of toner, and I put in the 13X. The orange light blinks with the 13X. If I put the 13A back in, the light goes green, but there's no toner, so... Is there anything I can do to get the 13X to function? I've tried unplugging and rebooting (holding Go button while powering up) the printer, but the end result is the same. When I turn the 1300 back on, the motor spins (so I think there is no paper jam, and also I cannot find any paper jam), the lights go through their rotation, but end up on flashing orange, and it doesn't work. (And just to repeat, putting the old 13A in gets me back to green light status, so I don't think this is a printer issue. And it does still print with the 13A after shaking it a bit, but I know we are about out of time with this cartridge.)
Is there something perhaps going on with the chip on the 13X cartridge? What can I try to get my use out of this "new" toner cartridge?
Thanks.