Good Day,
I'm using Windows 7 with a Billion Bipac 7300NX router which is connected to the HP 4600dn. I'm unable to ping the printer and the reason is that one of my menu items on the printer disappeared. You should have three menu options under I/O:
I/O Timeout
Parallel Input
EIO X
The last one EIO X is missing and I can't get an IP address.
Previously I connect via a switch but then the power supply to the switch became defective then I connect directly to the printer not knowing that I must then use a cross-over cable. When trying to connect the the Billion router I don't have an IP Address.
Downloaded the HP Print and Scan Doctor but still unable to locate the printer.
Any assistance will be highly appreciated
Best Regards
Andre