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Re: Can't Install HP 4000 with JetDirect card on Windows 8.1

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Before you order a new card, that card should work if configured correctly. First you want to perform a cold reset on the printer to have it obtain an ip address using bootp or dhcp. To perform a cold reset, power off the printer. Now press the green button down on the printer while powering on the machine. Keep holding the green button down until you see cold reset in the menu. Release and wait till the printer comes to ready. Now wait an additional 2 minutes and then print a config page and see if the ip address has now changed to one within your range and if so use it to load the printer.

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