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HP CLJ 5525

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Hello, I am having issues printing envelopes from tray 1 on the 5525. When the customer goes to print envelopes they come out wrinkled, I have changed setting on the tray, as well as, on the driver, and application that they are printing from and still the envelopes come out wrinkled. Although, I was able to get the setting to where the envelopes will not come out sealed. In doing some research on this machine I came across a review someone posted and also wanted to confirm if this was accurate, the review stated that this machine wrinkles envelopes from the get go. So I was hoping someone on here could shed some light on this subject.

 

Many thanks in advanced....


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