Thanks for your info. Yes, it is the triangle with the exclamation mark.
I will use your info to investigate. I now know where and what to start looking for. I first need my relative move the printer and the computer to an area that is esier to access. I will let you know how my investigation goes.
In the meantime, if somebody knows the URL to log on Expert Day, please let me know the URL. Just in case I cannot resolve the problem.
Thanks, again.