Hello,
We have a HP LaserJet Pro 300 Color MFP M375 which won't print anymore.
It doesn't find any WiFi anymore (while there are 4), it doesn't recoignize the USB stick, it doesn't respond to the USB cable from the PC, it does not scan and it doesn't print any system reports.
The touchscreen of the printer works perfect. I can choose anything, but when a job is given, it doesn't start that job but goes back to the home menu.
I tried to change the settings from the pc using the cd, but the printer doesn't seem to respond to the pc.
Anybody an idea?
It seems to me that the software of the printer is not good. Can i give the printer a hard reset? (I restarted the printer many time)
Greetings