I had the same problem, and I downloaded the PCL 5 as suggested. It eliminated this particular problem but gave me another, very serious problem --- I could no longer collate. The only way to be able to collate was to uninstall and re-install the printer, going back to the original PCL 6 driver. It appears that when you change drivers like this, you lose the collating ability. With the PCL 5 driver I can print the 11 x 17 documents (which I can't with the PCL 6 driver), but I can't collate anything. When you're running 800 newsletters, you don't want to have to collate them all by hand. Does anyone have a real solution to this problem?
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