I have a relatively new CP5525 that has been working fine over the last year. I had to move it to a new classroom location. After I did that an error message comes up code 49.38.0C. I tried to override using instructions for a similar code but it didn't work. I have rebooted the printer several times with no change. I have reseated the fuser and transfer cartridge to no avail, (I think that's what they are called). I have downloaded the latest firmware but, since the POST doesn't seem to be working, I can't get web jetadmin to discover the printer to update it. What else can I try? Is there some repository that can explain the error code to me? Any help would be great, thanks.
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