Hey fellow advisers,
I have a HP laserjet CM3539 MFP and when I try to set up the scan to folder option, and I click the scan wizard, it asks for me to install the CD that came with this printer. I purchased the MFP on eBay and they don't have a CD for it. I tried downloading that Park admin and it doesn't work in 32bit systems (using Windows 7 Ultimate 64)
Can someone walk me through this or can they copy the CD and I'll pay for shipping and all, I just need this scan to work so my employees can work saving docs on the server again.
Is there another way to scan? Can I purchase the CD with the admin on it to scan? When I look under my printer oh HP support for a CD and I read the description, it seems to be all about printing and no scanning??
Here is an interesting thing. When I use the scan doctor 4.3, it finds my CM3530, but says "software not installed" I click on this and its asking me if I would like to" install the full software". I got very excited and clicked. This brought me to the HP support area for the HP CM 4540 MFP. I thought HP knows what it is doing so I downloaded will all excitement, But it fails to recognize my machine. Does anyone know if this software will work for the 3530? If not why would the scan Dr bring me there? Maybe I need another port open, firewall? I remove all firewalls, virus programs and still doesn’t detect.
If someone can help I would be much appreciated.
Small Remodeling Company in Roswell Ga
Thank you,
David-