Hello Everyone
I regularly have a paper problem.
A sheet comes halfway out of the printer and another sheet lies beneath the drum.
When printing a document of 15 pages, this usually happens 2 or 3 times.
Also in Duplex Printer happened this phenomenon regularly (almost 1 to 1) why I Duplex printing off and so I do not. Use duplex printing
Can you give me a clue what to do?
First thing you need to check is the pickup roller. To test just use the manual feeder for a 20 page job and if it works without jamming, then you know the pickup roller is worn and needs to be replaced. As to the duplex issue, that could be related to the pickup roller or could be an issue with the solenoid sticking that controls paper movement for the duplex unit.
You really should post in English as that is the language used here.
I regularly have a paper problem.
A sheet comes halfway out of the printer and another sheet lies beneath the drum.
When printing a document of 15 pages, this usually happens 2 or 3 times.
Also in Duplex Printer happened this phenomenon regularly (almost 1 to 1) why I Duplex printing off and so I do not. Use duplex printing
Can you give me a clue what to do?
First thing you need to check is the pickup roller. To test just use the manual feeder for a 20 page job and if it works without jamming, then you know the pickup roller is worn and needs to be replaced. As to the duplex issue, that could be related to the pickup roller or could be an issue with the solenoid sticking that controls paper movement for the duplex unit.
You really should post in English as that is the language used here.