Remove the cyan and magenta toners and compare the HV contacts on the left side of the printer. I believe there are 2 of them that bend outward. See if both slots looks the same. It sounds like a voltage issue.
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Remove the cyan and magenta toners and compare the HV contacts on the left side of the printer. I believe there are 2 of them that bend outward. See if both slots looks the same. It sounds like a voltage issue.