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Re: LaserJet Pro 400 M401dne Duplex Problem - Duplexing on it's own from Windows computers.

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Chris,

 

So after reviewing the other thread it confirms my and your suspision, it is obiously a driver problem for Windows 7 PCs. BTW both of my Windows PCs have the problem, one is 32 bit other is 64 bit.

 

How do we ask HP to fix this in a driver update. This printer is one bought/used by a large audience, been out for a while now and thus should have enough of an install base to warrant HP fixing the driver by now.

 

I checked, there is no setting in the Printer menus on the machine itself to disable Duplex (and I don't want to lose the Duplex function all together).

 

Advice appreciated on how to ask HP formally to fix this in the Windows 7 Driver asap. 

 

Regards,


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