We got 1 CP6015 with an empty Image Transfer Roller, After Replacment it still shows error
Steps we do
- Replace Image Roller CB459A
- Coldstart - Still shows Message
- Firmware Update to Latest Version 2014.01
- Coldstart - Still shows Message
- Multiple reseat retrys
- put another new CB459A in
- Still same error Message
- tryed NVRAM Reset
- Still same errror Message
- Now we are stuck, and wasted 2 Image Transfer Rollers :-(
Before you ask, we Replaced all Parts with Genuine HP Parts, never put anything else in our HP Fleet.
I could not found anywhere a menüpoint or something to Reset the Image Transfer Roller.
Thx in Advance for any Ideas