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Re: EIO Hard Disk Error on Color LaserJet 5500

Hello Cberwood, I am an HP Support Engineer. I am speaking for myself and not for HP but I believe that I can assist you.

 

I misread your original post, I read "Install an EIO Hard Disk" as if you installed one not that it was part of the device display message.   is correct, on some older Color LaserJet printers Mopy will be enabled by default with UPD because they meet the minimum memory threshold.  Unfortunately for these older color devices the minimum is too low and the  printer may display "unable to store job" when multiple copies are printed. The  fix is to disable Mopier Mode in the driver.


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