Please forgive if this is the wrong forum/post.
HP Color LaserJet 5500 is networked, using queue printing, Microsoft Server 8. Driver is a HP Universal Printing PCL 6 (v5.6.0). From a Windows 7 (32-bit) computer, printing multiple copies yields the following:
Unable to store jot at printer
Printer not configured to collate (it is)
Install an EIO hard disk.
However, when using the Windows XP driver, from the same machine, (HP Color LaserJet 5500 PCL 6), printing multiple copies works just fine.
Configuration page shows EIO 1 and 2 empty, EIO3 is HP JetDirect J4169A.
Since the XP driver works, it has to be the Universal, but I cannot find the proper setting. Any suggestions?