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Laserjet M451dn shadows

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Our new LaserJet Pro 400 M451dn is printing shadows on the printouts.  It's the same text, lighter and lower.  I've run the "clean page" option - it works for a few times, but then goes back to the shadows. It also began to print much slower than when we first got it.  

 

It's a networked printer, accessed by 5 Windows 7 machines.  It does a good amount of printing, and our previous model was quite the workhorse (over 200,000 images). 

 

I couldn't find anything in the manual, or on the machine itself.

 

Thank you in advance for any advice.


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