Hi,
for a few days my printer (LaserJet CP1525n Color) has been coming up as offline on my computer.
Today I noticed that the screen is not working, however there is noises coming from the printer when turened off then on, which has convinced me that there is power.
I can not currently print anything, and have completed the following trouble shooting tips:
- changed the data cable (from printer to PC)
- tried to connect through the network, instead of directly to the PC
- uninstalled the printer using the disk. I can not install it now as it is not communicating with my PC
- have turned the printer on and off
Please help, we are a registered Chairty and unfortunetyly our warranty for this machine has recently expired.