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LaserJet Pro 400 M401dn - 79 SERVICE ERROR

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We have only had this printer less than a year and I am getting a 79 SERVICE ERROR.  I have power cycled, unplugged and all the normal tries... no go.  It will print the menu map but will not accept a print job from a user.

 

I try to get to the printer page on HP.com but it errors out so I cannot get to any of the support docs for the model.  Anyone out there have a suggestion?

 


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