Upgrade the firmware to latest revision. Try using latest universal print drivers (UPD - PCL6).
Please provide more information about operating system version, application software used (for word files) and printer connectivity (network, USB etc.)
Upgrade the firmware to latest revision. Try using latest universal print drivers (UPD - PCL6).
Please provide more information about operating system version, application software used (for word files) and printer connectivity (network, USB etc.)