The only fix that I've been able to find for that is going into tools - options - print tab - find the checkbox for resizing A4/Letter paper and do the opposite. If it's checked, uncheck it, and vice-versa. I have 150 printers in my office and this is the only model I have this issue with. I haven't, however, been able to figure out the fix for Office 2010 though which is giving me some grief.
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