I've got two different model printers with the exact same issue. These are the Laserjet P3015 and P4015. The problem is as follows...
If I print a single page (like a supplies status page) it will print a blank page.
From Tray 1, if I try to print 2+ pages (like a configuration page) all of the pages will be blank.
From Tray 2, if I try to print 2+ pages (like a configuration page) it will jam with error 13.05.00 and all of the pages will be blank.
Swapping the toner cartridges does not change the problem.
An Engine Test will print a blank page.
A Half Self Test shows no image on the drum.
On the P4015 I swapped the DC Controller, it did not change the problem.
I'm extremely puzzled as to what is causing this issue. Blank pages and a jamming issue? I'm beginning to wonder if I'm missing a problem in the gear train or with one of the motors. Has anyone else seen this problem before and can offer some insight in how to fix it?
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Blank pages and error 13.05.00 - Laserjet P3015 & P4015
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