I have a laserjet 400 M401 used to print prescriptions on 8.5' X 5.5" prescription watermark paper. Every time a prescription is sent, I get a unexpected paper size mismatch error and have to push the green button (GO) to get it to print the next on, butoon, next page, button, next page, etc...
This is very frustrating. I have created a custom form size on the Windows 2008 R2 server, but I can only place it in the manual feed settings. If I select it for Tray 2 or Tray 3 and try to save, I get another error that basically says you can't do this either.
Obviously, so security reasons, I do not want to place the prescription blanks in an openly exposed tray.
I need a way to disable the unexpected paper size mismatch error and just simply print, no matter what size the paper is. I do not have a setting that say any size. No standard form size fits and if I select something close like the 4x6 then I loose some in the side of the prescription.
Someone please help me solve this very frustrating issue I have!!!!!!! :(