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HP LaserJet 2430 model Q5964A Only prints from the Manual feed

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The LaserJet will only print from the manual feed (Tray 1).  We need the printer to only print from Tray 2.  I attempted to change the settings both at the local node and on the server side.  I have tried to make Tray 1 not available on both client side and server side to no avail.  Regardless of what settings I select, the printer will always say, "Manually feed extra heavy paper".  I am not using a card stock.  I am using a MACO brand 2 row by 10 sheet of labels very similar to Avery.  How do I get the printer to skip Tray 1 and only pull from Tray 2.

 

Please do not provide generic answers of Change size and type of paper.  I have done this multiple times.

 

Currently, Tray 1 is Size A4 and Tray 1 Type is labels.  I have also settheis to Envelope #10.  No matter what is put there the printer insists on using Tray1.

 

Tray 2 is currently set Size LETTER.  Default Paper size is set to Letter.

 

Settings pic


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