What port are you using? The computer should see the printer unless you are using network connection via tcp/ip and automatically load the drivers. If tcp/ip you have to the load the printer creating the port and make sure the printer address is in the same frame. Better yet just perform a cold reset of the printer and when it comes to ready, wait about 2 minutes and then print the config page from the printer menu and use the ip address to add the printer to the computer.
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