We have a networked HP 4250 with 10 users. We use Tray 1 to print labels. On occasion, we will have two or three users submit label print jobs at the same time.
Whe the job comes up, the printer screen reads "Load Tray 1 - Labels". The problem is, we don't know whose job came up, so we don't know which size labels to load. Often, we assume it is our job, load our labels, but it is someone else's job that prints on the wrong size labels, which must be discarded and the job resubmitted.... all of which is very annoying.
Is there a way that we can get the screen message to identify the user? Ideally, we would like to have the message read "User xxxx Load Tray 1 Labels"?
If not, can we get custom printer firmware changed to do this?
Or is there an alternative way to do this? Can we display the print queue on the printer screen to see whose job is printing? (There isn't a PC close to the printer to do this on).
Thanks in advance for any help