Hello all,
We have an HP LaserJet 5200tn printer here at the office that is leaving unwanted lines and marks on printouts. These lines and marks do not smudge with the press of a finger on the paper. They vary in intensity - some printouts have more markups on them than others (see attachments). These markings appear mostly on the bottom of the pages, but there are some near the top right.
I have tried replacing the toner as well as cleaning the roller behind the toner cartridge, however this did not help.
I am thinking we need to buy a maintenance kit, part number Q7543-67909, to correct this issue - but I wanted to check with you fine folks to see what your thoughts are.
What do you think? Please see the attachments. These attachments are two blank documents of paper printed out of Microsoft Word. Please ignore the faint lines and darkness seen in the middle of the attachments, these are just from scanning the printouts.
Thanks,
Casey