Hi,
First off, thank you for your reply. We always replace the toner cartridge with HP toner cartridges. Our problem has now expanded on to other color cartridges. It happens on the printed side of the pager and starts to happen when the cartridge toner gets down to about 15% to 20% left. When we replace a leaking cartridge, the problem goes away until it starts to get low. When we open the printer we see toner all over the plastic piece (plenum?).
We love the printer and it has served us well, but we will think twice before buying another. This problem and the price of the cartridges will be factored into any new printer decisions.
Thank you,
Bruce Geroux
bgeroux@att.net
407-342-4106