We have had our printer about two years. However, now its giving the same error. I attempted to cold reset, but could not understand the key combination suggestions to COLD RESET. Listed below are the FIVE (5) buttons/icon on the HP Color Laserjet CP4525
1. OK button with an arrow above it (pointing Up) and and arrow key below it (pointing down)
2. Question (?) mark button
3, Backwards C looking button with an arrow pointing to the left.
4. Home button that looks like a house.
5. Red X in a circle.
So far I have:
Unplugged from hub, powerd off printer f/ 60 sec, plugged NIC directly into wall, plugged printer back in, turned on printer and I am still getting the error: 49.FF03 DEVICE FAILURE.